Security products and intelligence gathering tools
We conduct user experience research (UX) for security products, intelligence gathering tools and services. We do this by conducting quantitative and qualitative research to establish exactly how your users and customers will utilise your product or service. Our goal is to ensure that the end-user is able to fully utilise the features of your product thereby outperforming your competitors.
We work with tech companies that develop security and intelligence tools for business and government agencies. Our user research will help your design team build a fully optimised, user-centric product.
Security through UX Research
Through UX research We help make your product secure from a user perspective, this will mean you don’t breach GDPR, incur reputational damage or lose revenue.
We work with tech developers, gaming platforms, applications, and website creators to ensure that your product, service or platform is not misused for criminal activity and your customers do not become victims of crime.
Through conducting user research we will discover vulnerabilities in your product, service or platform that can be exploited by criminals and expose your intended end-user to risk.
Our goal is to help you ensure your product, service or platform is safe for your users. We have seen predatory criminals use social media, games, websites, and devices to commit sex crimes, financial crimes, organised crimes and terrorism.
Our expert knowledge in criminal behaviour and victimology developed through a career as senior detectives and Doctoral researchers in cybercrime is pivotal in being able to identify security vulnerabilities. Through user research, we will be able to show the impact of the vulnerability to your end-user which help your design and solutions teams to develop safeguards and solutions.